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1.5

They do not have any idea how does a credit works. Over billed.

They have no idea why was i charged. I have a amount of XYZ and my purchases if i add up come to lesser amount than that is being reflected on my current statement. I paid my entire bill last time now they say its my last bill credit. Stupid person cannot even understand what you say.

These people are just useless. and they hang up if they cannot understand your issue or able not solve the problem.

long wait time to get to a representative who are useless to add up to wait time frustration. no value to a customer.

Reason of review: Problems with payment.

Preferred solution: Let the company propose a solution.

Citibank Cons: Idiots, Them cheating customers.

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