Not resolved

received a italian pension check from Italy.I have personally spoke to maker of check, he assures me that i am entitled to this pension payment..This is going on since April 2013..Citibank refuses to honor check, will not give me reason why and will not attempt to find out why check is being returned.

I called customer service to find out some info regarding payment of this check and they will not help me.

My father in law depends on this payment to live.Imagine his embarassment, when he is told 3 times not once but 3 times that citibank has bounced his check.

Monetary Loss: $975.

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