I've had a credit line with Citi for past 8 years. My line was recently reduced to $500 without notification. I used that line twice and all was paid back within 2 weeks. I called to have my lline reinstated to the original amount of 7,000 but was not successful. I had...Read more
Tried asking this woman some questions as it relates to my payments on my CITI/COSTCO CC she would not let me get a WORD EDGEWISE ! kept going on and on ! my questions were very specific with regards to the payments made on my card on certain dates so as the statement...Read more
Citibank - Worst service and policies
Credit card policies are so rigid and worst service I ever seen. Pathetic experience
I got this account when I was in college, in 1989. My mother helped me manage this acct. My credit line at one time was raised to $2,400 and that was because I was such a good paying person. I kept this acct paid,when I didn't keep others. My credit line was lowered...Read more
After over 30 years as a customer, someone seized my business accounts on the imbecilic suspicion of money laundering. This ended up, I found out do to their inability to distinguish a corporate vs non corporate entity. I had to take them to court to get money they...Read more
I have been a loyal Citi Bank customer since 2009. I have consistently made my payments on time, and in full if not more than the minimum due. It is unfortunate that when calling to close my account today they did it without hestiation - customer loyalty is not...Read more
I recently moved from California to Idaho. Before moving, I checked on the internet to make sure there were Citibank branches where I was moving. There was a very long list of branch locations -- turned out they were ALL ATMs. NO BRANCH OFFICE! I can't do business...Read more
I am disgusted with Citibank. I have been a customer for over 5 years and cannot believe the shabby treatment I have received. Back in December I submitted forms that were requested. I received a threatening letter in January that my account would be closed unless I...Read more
They do not have any idea how does a credit works. Over billed. They have no idea why was i charged. I have a amount of XYZ and my purchases if i add up come to lesser amount than that is being reflected on my current statement. I paid my entire bill last time now they...Read more
I didn't like
- Them cheating customers
Citibank profits from death of parent
Citibank has zero compassion for the loss of a parent. After talking with 4 different representatives at two different customer service numbers, no one was willing nor able to waive a $27 late fee for my dead mother.
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