Citibank Reviews and Complaints
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Customers don't like
- Customer service
- Unhelpfullness
- Disdain for middle class
Customers like
- When they used to keep their word
- Access of customer support through web site
- Politeness of staff
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I was approved for a Double Cash card Nov.20. It was sent out the 21st. Called about it 10 days later to check. Was told I have to wait 15 business days to receive card in mail. Ridiculous. Was promised they would overnight a new card and I would have to sign for it so...
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Company wrote 0 private or public responses to the review from 1 day ago.
Citibank - STAY AWAY
I really hate writing bad reviews but I recommend you stay clear of this bank. I have had so many issues with them and them not being able to accurately track my money.
Company wrote 0 private or public responses to the review from Dec 13.
San Joaquín, Valle Del Cauca
Called the bank to ask for my new account number so I can set up direct deposit the customer service rep named Kevin kept cutting me off mid sentence and was a total jerk ... if this is how a new customer who just signed up for an account gets treated then this bank is...
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Company wrote 0 private or public responses to the review from Dec 04.
I bought some pills in a web site where it says, just pay $4.85 and try it for free. some weeks after it I got an email from Citibank about a fraudulent transaction of $92, so I refuse that charge. one month after that, Citibank sent me a letter with a full 8 pages...
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Company wrote 0 private or public responses to the review from Oct 27.
Anonymous
Can you imagine someone being so stupid they can't read terms of service? Sounds like you signed up for a recurring plan that you have to cancel before the first billing. Most...
I didn't like
- Unapproved actions
Citibank has introduced a new verification service for Business Accounts, meant to better 'Know Your Customer' Using the US Government as reason, they want to update information - which is OK After you answer an extensive questionnaire on the phone, you are supposed to...
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Company wrote 0 private or public responses to the review from Oct 22.
If you sign up online to view your account info, BEWARD that in the fine print you are agreeing to all eliminate billing by CitiBank! It's buried in the fine print, you are not given a choice or notice! You will have to retrieve your bill every month -online! We did...
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Company wrote 0 private or public responses to the review from Sep 30.
I liked
- Convenience at cosatco
- Convenience at costco
I didn't like
- No respect to customer requests
Citibank - Lies and fibs
Do not be a Citibank customer the branch staff told me one thing about even if my statement cycle ends and I get direct deposit even if it’s aftwr but within in same month I don’t get charge a fee now the system says another disputing this charge because I was told one thing and now the rep telling me another. They lie and fib. Do not be a citi customer.
Company wrote 0 public responses to the review from Sep 25.
Product
On January 29, 2009, I opened an Interest Checking Account with $150.00 and Moneymarket Plus Account with $60,967.08 at this branch. On September 17, 2018, UPS delivered a letter to me from Citi, dated September 12, 2018, requesting that I please contact them as soon...
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Company wrote 0 private or public responses to the review from Sep 18.
Ive had two different accounts with citibank, one when I was younger many years ago that I closed due to their *** service, and recently i've opened a new credit card due to their promo. they did not disappoint they are still a *** credit card company and the promo...
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Company wrote 0 private or public responses to the review from Sep 14.
Anonymous
don't be upset that they've flagged you as a deadbeat.....they're right to ensure they don't get left holding the bag again
Similar to Citibank
citi customer service can NOT handle a simple fraud charge Unauthorized Charges on a credit card, why would your customer service put back a charge after i said its Unauthorized Charge? their excuse they think I’m stupid and forgot i made a 985.32 purchase. Which shows...
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Company wrote 0 private or public responses to the review from Sep 04.
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I don't know of any bank that DOES NOT mail your account details to you. What are you, 15 years old? Go talk to a grown about bank accounts and such... Until then, keep your l...