Citibank Reviews

Show reviews that mention
account card credit card bank credit customer customer service service money citi bank
Filter review
  1. 203 reviews
  2. 52 reviews
  3. 13 reviews
  4. 3 reviews
  5. 7 reviews
Most helpful review
New Reviewer

Always paid in full every month for 10+ years. Account was hacked for several hundred dollars. Citi credited account for hacked amounts. I closed my account with CitiCards. Recieved no subsequent correspondence from Citicards. Recently received notice from debt...
View full review
View full review
Comment
Helpful 0 Not helpful 0
10 comments
#2056632

THEY SHOULD BE SUED BANKRUPT & EXPORTED!!!!!!!! U R NOT THE ONLY ONE!!!!!!! THIS IS HOW THEY MAKING THEIR *** *** *** FACED MONEY!!!!!!!!!!!

Reply
0 0
View more comments
ID
#269692 Review #269692 is a subjective opinion of poster.
Location
Bronx, New York

Can't transfer my own money to another account of mine

Citi bank has held my money for almost a month. Can't get a one time code to transfer my money to another account in my name. All because I switched my phone carrier. Apparently there's a waiting period to use online transfer if you switch phone carriers. I have bills to pay.

User's recommendation: Don't use Citi. I didn't think any financial institution could be worse than PayPal but Citi has done it.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2962091 Review #2962091 is a subjective opinion of poster.
Location
Brecksville, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Never received credit and ready for small claims

I paid my full balance off there was an excess which I was told would be mailed back to me.I have been waiting almost 3 months! Numerous times Ive called and was told they filed a claim and it will be delivered to me.nothing ever!
View full review
Comment
Helpful 0 Not helpful 0
ID
#2959966 Review #2959966 is a subjective opinion of poster.
Preferred solution
Full refund
New Reviewer

No coustumer services

1.0
I need to speak to a representative for my payment made on September/3 , the call from your bank don't allow me to speak to a real person the bank says that I didn't pay last month I have a proved that I did.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2934241 Review #2934241 is a subjective opinion of poster.
Location
Charlotte, North Carolina
New Reviewer

My husband opened a savings on Tuesday 9/28/21 but could not deposit checks to this account due to missing signatures. Yesterday checks totaling $321,587.64 was deposited by my husband into our checking acct. In the afternoon that amount of money was transferred from...
View full review
View full review
Comment
Helpful 0 Not helpful 0
ID
#2923324 Review #2923324 is a subjective opinion of poster.
Location
Hicksville, New York
Pros
  • Used to be good
Cons
  • Do not trust citibank employees
Preferred solution
There should be consequences for touching customer account without consent or authorization from the customer because this is not right what these employees are doing
New Reviewer

New account

5.0
Denied because of problems with my bank payment . Corrected to pay off balance in May. Honest mistake, had been with you for 20 years with no late payments. Only happened because I changed banks and there bill pay screwed it up
View full review
Comment
Helpful 0 Not helpful 0
ID
#2895550 Review #2895550 is a subjective opinion of poster.
Preferred solution
Reinstate citi advantage card to earn mileage

Waiting for response

Missing 120.00 from my ciyibank account. Awaiting response from investigation on att prepaid phone 45.00 with 35.00 prepaid talk text and web card. Twent nine dollar and ninety nine cent and 4.09 in charge to mister cs car wash and another merchant

User's recommendation: I do not know.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2883806 Review #2883806 is a subjective opinion of poster.
Location
Hanford, California

Waiting for response

Missing 120.00 from my citibank account. Awaiting response from investigation on att prepaid phone 45.00 with 35.00 prepaid talk text and web card. Twent nine dollar and ninety nine cent and 4.09 in charge to mister cs car wash and another merchant
View full review
Comment
Helpful 0 Not helpful 0
ID
#2883789 Review #2883789 is a subjective opinion of poster.
Location
Hanford, California
New Reviewer

Good customer service

5.0
I came across an old credit card which I had not ever activated with my ex-husbands name attached to it; Seechand Ketwaroo. Just checking that the account was closed and ir that y named was not attached to it.
View full review
Comment
Helpful 0 Not helpful 0
ID
#2883322 Review #2883322 is a subjective opinion of poster.
Location
Naples, Florida

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Important Issue About A Citi Bank Check

Citibank - Important Issue About A Citi Bank Check
Citibank - Important Issue About A Citi Bank Check
I Recieved A Citi Bank Check For $40.00 From Buy Back World For A tmoblie Stylo6 Phone My Bank Is Not Able To Locate The Citi Bank Account That The Check Came From So Its Being Retutned I Been Charged $12.00 Return Check Fee By My Back Im Disabled This Issue Needs To Taken Care Of Right Away ! Called Buy Back World Voice Mail I Emailed As Well Stacy I Enclosed The Check ! Stacy Childers
View full review
Comment
Helpful 0 Not helpful 0
ID
#2871807 Review #2871807 is a subjective opinion of poster.
Location
Dallas, Texas

Hello problem with login in

3.0
I tried enter open acct. But login in problem. How can I reset new password. But seem block on me? Please text message me at 619340****. Please thanks u
View full review
Comment
Helpful 0 Not helpful 0
ID
#2870105 Review #2870105 is a subjective opinion of poster.
Location
Los Angeles, California
New Reviewer

Report credit card fraud

I need to report credit card fraud some one is using my name and my social to apply for a credit card
View full review
Comment
Helpful 0 Not helpful 0
ID
#2864038 Review #2864038 is a subjective opinion of poster.
Location
Houston, Texas
Preferred solution
Report identity thief

Because *** bank is *** up

Frozen my account with 300,000 dollars in it then trespassing me so I couldn't complain next bank refused my service took over two weeks after they blackmail me for information where my daughter lives and her address. Chicken *** China bank
View full review
Comment
Helpful 0 Not helpful 0
ID
#2862453 Review #2862453 is a subjective opinion of poster.
Location
Las Vegas, Nevada

Slow and incompetent

1.0
16 years with Citi and if possible they are even more incompetent than ever, missed communications, not helping me recover a $30,000 lost wire transfer - which took over a month! Wait times now for a call or chat with customer service can be over an hour and sometimes after that you get disconnected..... enough, they are incompetent
View full review
Comment
Helpful 0 Not helpful 0
ID
#2856388 Review #2856388 is a subjective opinion of poster.
Location
Da Nang, Da Nang

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Citi Bank location

4.0
Good day, I changed my location from San Francisco California to Columbus Ohio Pls, I need the nearest location of Citi Bank to me in Columbus, Ohio Cause I need to update My account and start running it regularly. Thanks.

User's recommendation: Satisfactory.

View full review
Comment
Helpful 0 Not helpful 0
ID
#2855417 Review #2855417 is a subjective opinion of poster.
Pros
  • Fair and competitive rate
Cons
  • Branches not available everywhere in us
Preferred solution
Update My account and start running it regularly

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer New Reviewer

Purchase concern

Hi/Maam, Good day, Please help me to solve this issue about purchase or use my citi card to SKIPTHEDISHES.because im not use my card for this transaction and i dont know what is this SKIPTHEDISHES. Please see attache pic for the transaction..i NEED YOUR IMMEDIATE RESPONSE FOR THIS ISSUE.. THANK YOU image.pngimage.pngimage.png
View full review
Comment
Helpful 0 Not helpful 0
ID
#2846975 Review #2846975 is a subjective opinion of poster.
Preferred solution
Full refund

Brands Related to Citibank

logo

Red Roof Inn

1.7
475 Reviews

“I booked through Hotwire.com and paid in full at time of booking. When we arrived, I still had to pay a...“
logo

Citicards

1.7
309 Reviews

“Wow. Now I know why a search for CitiCard\City Bank problems comes up with so many complaints. I,...“
logo

CitiMortgage

1.3
211 Reviews

“I rate locked with Citi. They said that my mortgage will close in 3 months. The contract said that if I...“
logo

Citigroup

1.6
184 Reviews

“We are going thru a loan mod with Citimortgage and we are receiving the same treatment as in the...“
See all related companies

Why Trust Reviews on PissedConsumer?

  • Professional auto and live moderation
  • 100% user-generated content
  • Equal opportunity and protection
  • Zero tolerance for fake reviews
  • Verified content

For more information read Blog article