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1.0

Citi bargained their way into Costco and Costco got sucked into it by dumping AmEx.

I was never sent cards, although I have received a letter telling me to activate them. I have tried for weeks to contact Citi with nothing but terminal hold.

I am not sure if the cards were lost or stolen, but I cannot even get in touch with the department that handles that as it's another terminal hold.

I hated Citi when we had them years ago, would not take a dealer offered car loan because they placed them with Citi and now am ever so sure they really suck on all levels!

Reason of review: Problem with delivery.

Preferred solution: Cancel the cards as I will never do business with Citi. I am also cancelling my Costco Business account. .

Citibank Cons: Poor service.

Location: Carlsbad, California

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