Product: Citibank Credit Card Clear all filters (0 of 66 reviews match)
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Citibank - The automated system

I called to put my credit card on hold because I misplaced it and the automated system automatically cancelled the card. It must have picked up exterior noise but there was no way to reverse this. Even though I spent the next 20 minutes lying to 4 different representatives. Now I have to change all the standing orders on this business card. Pissed
3.6
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Citibank Credit Card
#1228742
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I got this account when I was in college, in 1989.My mother helped me manage this acct. My credit line at one time was raised to $2,400 and that was because I was such a good paying person. I kept this acct paid,when I didn't keep others. My credit line was lowered...
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Citibank Credit Card
#1202524
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I have been a loyal Citi Bank customer since 2009.I have consistently made my payments on time, and in full if not more than the minimum due. It is unfortunate that when calling to close my account today they did it without hestiation - customer loyalty is not...
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Citibank Credit Card
#1187550
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I was told NO by the assistant of the President of Citibank (Keri Richard). The only way to get a credit increase is to give permission for Citi to do a 2nd HARDPULL credit report, which will hurt my credit score and stay on the record for a minimum of 2 years! That's...
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1.0
Product
Citibank Credit Card
#1140663
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Even though i have 1 credit card with 3600 dollars owing, income of around 103k and 2k left in my account monthly after expenditure they still declined...i went to Westpac, same scenario and within 15 minutes got approved....banks like citibanks are smallfry shitheads...
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1.0
Product
Citibank Credit Card
#1110709
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Opened a Citi AA advantage card to get travel points.Told me to call them after completing online application. Why - them couldn't tell me after 30 minutes on the phone. Received card and activated it. Fraud unit - call us. Called them - no problem. Good to go. Tried...
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2.0
Product
Citibank Credit Card
#1052700
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I would like to understand why citi bank maintain unfair hidden charges.I m using a citi credit card. Out of 40,000 INR pending payment, i have paid 30,000 before the due date and remaining 10,000 a week later after the due date. But citi charged me intrest @50% per...
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Product
Citibank Credit Card
#1000874
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Thanks to my divorce I defaulted on my citibank credit card. They refused to work with me at all. so they forced me to stop paying my card as I could not afford the monthly payments any longer. I went to a credit counselor and they managed to get a settlement with...
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1.0
Product
Citibank Credit Card
I liked
  • When they used to keep their word
I didn't like
  • Refusing to work with me during my divorce
  • Continuing to report me as delinquent to the credit agencies
#961451
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Why would the second rep send a replacement that will take 10 more business days? The standard answer was "we are sorry". Sorry as we all know does not solve the problem nor cost Citibank anything. A third card is now being sent overnight - or so I have been...
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2.1
Product
Citibank Credit Card
I liked
  • Politeness of staff
I didn't like
  • Not taking responsiblity
#941920
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First of all, in plain English, Citibank sucks! They cancelled 2 credit cards for no reason. I was never late & never near my credit limit. I received 2 letters from them, 1 for each account stating they're exercising their rights, per the agreement, and cancelling my...
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1.0
Product
Citibank Credit Card
#921154
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