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Being a loyal customer for 11 years, and no complaints until about a year ago. However, I was depositing some cash from my retail business and writing checks to vendors and to my business partner.

I guess my totally innocent mistake was to write a couple checks over $10K each. The dumb computer program in their Texas "compliance" department immediately flagged me as a dangerous money launderer.

Calling the 800 number - referred to a branch. No use talking at the branch either - all they do is point to their Compliance as the ultimate authority in "fraud prevention".

So, banned for life from banking at Citi...... STAY AWAY UNTIL CITI FIXES THEIR COMPLIANCE CRITERIA!

Location: California, United States

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Guest

They just closed my business account with no warning after I supplied all the compliance information they requested multiple times.

No notice and claim that they have mailed a check.

Unbelievable. Banked with them for 30 years with personal accounts, credit cards and IRA's.

Moving everything now.

I suggest everyone do the same.

Guest

Citibank is a joke. After 20 years closed my account the day of my honeymoon. ROT IN *** ***

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