Deborah F Rwf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Dallas, Texas

I want to know why when my account was closed they're still $30 in my savings account

When my account got closed and I go there is still 30 dollars in my savings and I can not get it no more than that because I dont have enough money to buy food So if you would please help me out with this Problem please I would appreciate it thank you Be Kind to see the progress you could get done
View full review
William C Pjf

Check on fraud

Citi bank was investigating a fraud charge on my acct Please call me in regards to the investigation. On last 4 of acct 5136 My phone number is (315) 525-****
View full review
Loss:
$2000

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

Account compromised

My account was compromised so I called Citibank to block the payment. They sent me another debit within 24 hours.

As soon as I activated the card, the same company was trying to withdraw funds again. By the THIRD time a had to get another debit card for the same reason, I asked the customer service rep why they can't just BLOCK the company from trying to access my account. She said they cannot. My only alternative was to open a NEW Citibank account.

Which I did, but now I had to contact my auto pay, redo my direct deposit, and all kinds of things I had to go through. For the last two months, I've been with having issues with getting debit cards right, zelle access, zelle limits and other issues with them. I've been with Citibank for almost 30 years, it's a shame that loyalty does not go a long way with them.

Time to start looking for another bank. By the way, I heard Wells Fargo would have just blocked the company from trying to make false charges to my account.

View full review
Charles H Sel

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Fraud

Someone claiming to be publishers clearinghousenamed Carl gave me an account number903968wanted me to check the balance and call him back I think I almost became a part of scam but I made some calls and my wife used to work at a bank so we knew better
View full review

Preferred solution: No

Anonymous
map-marker El Segundo, California

This bank is trash!!!!!

This bank is trash! I was told that I had to wait 2 days until my mobile check was available to me but it wasnt. Then I was told two weeks. I have called and spoke to numerous people and all they do is not help you and hang up in your face. Please save yourself the hassle and bank anywhere else. The best I would say is Arrowhead. They can assist you with any concern you have IMMEDIATELY!!! Even Chase is a good bank to, but banking with citibank is a waste of your time.
View full review

User's recommendation: Arrowhead is 1st, Chase, Wells Fargo, Bank of America, first bank, Navy Federal etc

Heidi C Yoj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Franklin, North Carolina

Annoyed

I know u have money for advertising, my goodness please stop running the same commercial for an eternity. I hear it come on, and im suddenly repulsed by your bank now. Cute in beginning can quickly become overkill. Think someone in your advertising dept would know that. Now its a turn off to your products. Just thought you needed an eye opening comment. I dont even need to describe the commercial as youve only had one for as long as i can remember and it plays constantly.
View full review
Melissa B Uqs

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Did not agree upon their decision

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I have good credit and a good credit score and I applied for this credit card for the special rates to help with my dad and I was denied. I am on time with paying all of my bills I have excellent credit history. They would not give me a chance because they seen that my debt ratio was a little bit High which I tried to apply for this credit card so they can help me and they would not do it. If you're in my situation you will not get approved so waste your time.
View full review
Pros:
  • Great promotions
Cons:
  • Bad decisions

Preferred solution: Application approval

User's recommendation: Would not recommend

Anonymous
map-marker Milford, Massachusetts

Unauthorized use of My Best Buy Visa Platinum Citibank Card

In regards to my fraudulent activities on my credit card. Case # 64632****. I was a victim of identity fraud, my bank accounts, my debit cards even my email account was hacked. I have resolved the issues except for my Citibank card. I have activity on my card that I did not charge or authorize, namely, six flags, hurricane Harbor Vallejo Ca. Totaling the amount of1549.08 I repeat I did not make these charges or authorize the use of my card. I I would gratefully appreciate if you rectify these issues. I have been a customer in good standing, and always had an impeccable credit. Thank you.
View full review

User's recommendation: Never ever do business with Citibank

Audrey W Tqw
map-marker Winnipeg, Manitoba

Credit card application

I tried to apply on line for a credit card the online app. Is so different it kept messing up. Called customer service a nice lady helped me with an online application . Said I would be notified. Now it shows that I had too many attempts and has REJECTED ME. The application app. is one of the most difficult I have ever seen If this is the way Citibank does business
View full review
Cons:
  • Very difficult to deal with

Preferred solution: Too get treated as a potential and deserving card holder. And not be tuned down because of an app. that is very difficult to understand.

User's recommendation: DO NOT TREAT POTENTIAL CUSTOMERS LIKE DIRT.

Anonymous
map-marker Crystal Lake, Illinois

Credit card

My name is Maryanne zajac my card #8280, I am unable to make the payments I'm going to debt consolation my lawyer is Robert Gitmeid please call him for any information 866-707-****.thank you.
View full review
Anonymous
map-marker Vitoria, Espirito Santo

Lost card

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
The fellow handle it brilliantly and promptly. The problem I had w as trying to find the appropriate telephone number online.
View full review
Teresa M Ckc

Because I can't get a person to speak with about my issue that hasn't been addressed by automation

I am trying to make a payment even though it is not due . We have over $1500 due on our card & want to keep pu checking account better updated than this
View full review
Cons:
  • Double points

Preferred solution: Make a payment even though it’s not due

Tony C Wgu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Valley Village, California

I deposit a paycheck earlier today why is it not available yet?

I was wondering when it will be available in my account?what time shall I expect it liquid in my account?
View full review
Hari S Ucv

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Worst customer service

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I called to dispute a charge and got the run around after calling 4 items. Then I escalated to a supervisor and they said they would take care of the charge and still nothing. Then I call several times and still nothing.
View full review
Loss:
$50

Preferred solution: Apology

User's recommendation: I would say get a Chase credit card, a much better customer experience.

Kelli B Lji

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Card application

20 plus years ago my ex-husband had an account at Bank of america. He settled on an outstanding debt. My name was attached on the checking account. Ever since he settled on the debt I have not been able to apply for a Citibank card or Costco card. Is there any way I can do anything to be able to apply and or get consideration for getting a credit card whether it be Alaska airlines Costco or Citibank in my name. What do I have to do? Am I banned from Citibank for life?
View full review

Preferred solution: Hoping to clear myself ( that wasn't even my fault) with Citibank to be able to apply for a card in the future..

  • 1
  • ...
  • 5
  • 6
  • 7
  • 8
  • 9
  • ...
  • 55