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My husband opened account with them since this is the account out extended family uses. We are buying a house and need to pay and my husband's sister sent us money which i was trying to use to put it in one account. The money was deposited and withdrawal. also we made...
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Anonymous
Smitty

I can't ascertain for the life of me what you're talking about.Is English not your primary language ?Have someone familiar with your language and ours read this over and corre...

#1132818
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Citi Bank allowed Doheny Pool Supplies to make fraudulent charges on my credit card. Doheny charged my account $94.98 on Sunday, 07/23/2017. I disputed the charges. I never heard of this company. I don't live in WI, I don't know anyone who lives in WI, I never received...
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2.0
I didn't like
  • Did not investigate fraudulent charges
#1131515
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I am a long time Customer with this credit card. I have recently come upon a hardship. I'm getting a divorce. for the past two years I have only been making minimum payments since I now have ALL the family debt assigned to me PLUS an extra 20k that my (now ex) wife...
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Anonymous
Smitty

No good deed goes unpunished, my friend.You said "getting" a divorce.Is it not finalized ?If not, I'd try to re-work that settlement.Unless of course the soon-to-be-ex never w...

1.0
I didn't like
  • Unhelpfullness
  • No help with hardship
  • Poor service
#1130088
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Citibank - Horrible!

Citibank
#1130266
1.0
Details
Please for the love of God DO NOT BANK WITH THESE CROOKS! Money disappear from your account? Oh well! Expedia steals money from your account? TOO BAD! Citibank doesn’t care! Please bank else where!
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Citibank - Rude, vile and disgusting!

Citibank
#1127315
1.0
Details
I was treated horribly and I will never do business with this company again!! Employee K from Kentucky should be proud- he single handily ran away an excellent customer.. trash!!!
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Citibank - Got scammed

Citibank
#1048660
1.0
Details
Received a call from an collection agency say i owe them money, so i set up a debit payment come to find out this company is a scam. So I called to make a dispute claim and just found out today they closed the dispute without even telling me. So I have to file an appeal to get my $650 back and Citi could careless about getting my money back.
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Rewards Program Review

Citibank
#986255
1.5
Details
I kept thinking I was missing something. This could not be for real. Sadly, I get it now...that this really is the worst rewards program I've ever seen. I hate that I have even had an account with Citibank. I've experienced all the same frustrations as everyone else has mentioned on here.
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I opened a Trust. One of their offices needed my Taxpayer ID # or my SS #. I filled out the W-9. I received a new request for the number again. I went into the bank and they took care of it. I received 2 more subsequent requests and each time, the bank officers took...
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h.kitchener
h.kitchener

Not getting a call back from a bank employee is not unusual. They like to not answer their phone but put all calls on an answering machine so they can do "other things." You m...

#1128241
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i know this may be an unfair generalization, but to say those who work in credit card dept customer service are incompetent would be a large understatement. I have spoke with a representative THREE times to have my credit card mailed to the address i specified multiple...
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1.0
#1120530
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I use Citibank as a secondary account for travel expenses and sometimes for groceries. They try to force you to pay your bills with Citibank or else they charge you a penalty fee every month. Also, they frequently shut down your debit/credit card usage without much...
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1.4
#1116353
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After several run-ins with City Bank, I now believe City Bank purposely makes bill paying difficult for customer so CityBank can charge interest and penalties. I pay my bills in full every month. It's taken two days to pay my current Bloomingdales bill as all of my...
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#1115833
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I applied for a balance transfer citi card...bottom line is my application was declined and even though i met the conditions like the last 2 times they still declined my application. What a *** *** up institution to deal with. Even though i have 1 credit card with 3600...
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1.0
#1110709
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I have had a Citi Bank card a few years. I used my card to secure a free room at a Casino, was charged for 2 nights. I talk to one of the many managers at the Casino. I was told even with a refund for one night, I would be refund the amount for the orginal 2 nights....
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1.0
#1105168
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So almost 2 years ago, I opened a Best Buy Visa Citibank card. I used it for one main purchase and a few emergencies. I regularly made my payments on time. After about 6 months however, I stopped getting a bill through email and regular mail. this happened for 2-3...
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#1089355
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