Citibank Complaints and Reviews

1.6
  • Globality1 votes
  • Customer service1 votes
  • Disdain for middle class1 votes
  • Customer sercive1 votes
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  • 1 day ago
  • Credit Cards
  • Staten Island, New York
  • Citibusiness Credit Card
  • 3
  • REVIEW RATING 3/5

Signed up for a Citibusiness credit card in June 2014. Got it, activated it and then signed up for online access. I used the Citibusiness web site to pay bill every month until March 2015, when I could no longer get online with my tried and true login and password. I called in and Citi had no record of me ever having online access. This is ridiculous--I even asked for credit limit boost via their... Read more

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  • Mar 29
  • Credit Cards
  • Collection Calls
  • 1
  • 1
  • 9
  • REVIEW RATING 3/5

I travelled for a period of time and accidentally missed my payment amount by $70. For this I received tons of phone calls, my credit limit was reduced and when I called, the reps were awful. This is probably the WORST credit card company I have worked with. I am going to ask my friends to close their accounts!! I travelled for a period of time and accidentally missed my payment amount by $70.... Read more

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  • From mobile
  • Citibank
  • Mar 27
  • by anonymous
  • #613846

How in the *** did you *** sell my account and to another bank without my *** permission- Add comment

  • Mar 21
  • Credit Cards
  • Credit Card
  • 17
  • REVIEW RATING 4/5

Similar issue happened to me. Last year July 2014, I booked a plane ticket on Expedia (about$2200), a screen popped up saying that if I apply for the expedia Citi Credit card I would enjoy a discount of $100 immediately, so I applied however Citi then said I would have to wait 10 days for the card to arrive and there was no mention, no $100 off was deducted from the $2200. I was in shock, I was... Read more

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  • Mar 21
  • Banks
  • Petaling Jaya, Selangor
  • Platinum Credit Card
  • 16
  • REVIEW RATING 4/5

I had before Chinese New Year on 31 January 2015 went to 1 Utama Selangor Malaysia Citibank Credit Card Kiosk to apply for a Citibank Platinum Credit Card. I had given my payslip in support and copies of the bank account statement of the previous firm which I am sole proprietor. Sean Yee the executive in charge of the Kiosk informed me that the application would take about 7-10 days. As I stay in... Read more

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  • Mar 20
  • Banks
  • Iron Mountain, Michigan
  • Account
  • 13
  • REVIEW RATING 4/5

I received an email saying it was from Citigroup with the subject "account closure". Thinking it was a scam I contacted Citibank security without opening the email. I received a curt reply saying my credit card account had been closed due to lack of use. I usually charge about $100 every couple of months and always pay in full. I have had that AT&T Citibank card since its inception years... Read more

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  • Mar 05
  • Banks
  • Bluefield, West Virginia
  • Pre-Approval Letter
  • 1
  • 1
  • 42
  • REVIEW RATING 4/5

I was hung up on by a Citicard customer service rep because she could not give me an answer to my question and found it to be easier to cut the line than to try to help me! My chief complaint was that I received a "pre-approved" letter in the mail, and after looking into in further decided to go ahead and take the offer. After applying online, the immediate decision was that I was denied. Later,... Read more

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  • Mar 01
  • Banks
  • Lahore, Punjab Province
  • Debit Card
  • 1
  • 1
  • 28
  • REVIEW RATING 5/5

I have been a Citibank customer for nearly 16 years, and yet have unfortunately had as many awful experiences as I have spent years with the bank. Most recently, my debit card has been completely blocked, not allowing me to access any money - at all - unless I report to some local branch in the United States, a very large obstacle for me as I currently am living in Pakistan. Let me begin... On... Read more

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  • Feb 25
  • Banks
  • New York, New York
  • Account Balance
  • 29
  • REVIEW RATING 4/5

On Friday 20 th of February 2015, I did transfer from checking account to savings. The transfer was done successful. About 1 hour later I check my account 0 balance and a teller withdraw, i called customer service, they had me on the phone for over a hour. The representative told me she was going to get a supervisor because i made it clear i did not withdraw any money from my account. This need... Read more

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  • Feb 24
  • Banks
  • Philadelphia, Pennsylvania
  • Account Security
  • 18
  • REVIEW RATING 4/5

fraudulent charges were made to my account in the dominican republic. I reported the charges immediately, sent numerous documents and was told I needed a receipt from the casino. I filed a appeal and asked to speak to the investigator assigned. never heard from anyone and recieved a letter saying I needed a receipt from the casino. I AM NOT A ROCKET SCIENTIST< BUT WHEN SOMEONE USES YOUR CARD... Read more

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