Citibank Complaints and Reviews

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Citibank
Main address: Citi Inquiries 78245 San Antonio TX
1-800-374-9700(Online Banking Support), , https://www.citibank.com/domain/contact/visitor_email/form.htm
  • 143 complaints
  • $330K claimed losses
  • $2.3K average
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  • Aug 24
  • Banks
  • Card Cancellation
  • 10

I had a citibank card with Home Depot a couple years ago. I cancelled it because they sent my bill out late by mail TWICE. As in when it arrived, it was already past due. Guess who got a late fee? So when I got my siding done through Sears, I put it on a Sears card without checking who the vendor was. Spoiler alert: I am stuck with Citibank again. So this time around, I received my first... Read more

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  • Aug 18
  • Banks
  • California, United States
  • Checking Account
  • 10

Being a loyal customer for 11 years, and no complaints until about a year ago. However, I was depositing some cash from my retail business and writing checks to vendors and to my business partner. I guess my totally innocent mistake was to write a couple checks over $10K each. The dumb computer program in their Texas "compliance" department immediately flagged me as a dangerous money launderer.... Read more

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  • Aug 04
  • Banks
  • Paid Account Charges
  • 25

My credit union paid off my account and the check was mailed two weeks before my due date. My husband also had the same thing happen to his account. His and my check were mailed the same day. Somehow they received his check but didn't get mine. They claim they did not receive my check until 4/22. It does not take a check 20 days to reach anyone within the US. They refuse to waive the late and... Read more

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  • Jul 29
  • Banks
  • Frozen Account
  • 2
  • 2
  • 31

I'am my moms P. O.A. and also e conservator in September 2013 i withdrew about 13,000 dollars on my moms behalf, she still had all her facilities . The bank called me and told me account was froze . I called the bank 2 weeks later and they said i could only take out money that was 4 her care i had no problem with that. I would bring them proof of what money withdrawn was for. I went to the same... Read more

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  • Jul 27
  • Banks
  • Sears Credit Card
  • 17

I've heard nothing good about Citibank and I can easily see why. I've been involved with them for five years for a Sears credit card, I've never missed a payment, nor been late. Had I known Citibank was in charge of the card, I'd likely never gotten it. Their payments have come at a time where they pulverize me on top of my other expenses due around the same time so I called two... Read more

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  • Jul 26
  • Banks
  • Credit Card
  • 1
  • 1
  • 23

I had almost 8K in credit on a home depot card, used it from time to time for home projects.. because I didn't use it for a while, they dropped it to $2500. I told them to give me 10K and 9% or shove the card up their a$$. The card is now covered with their own $hit. Home Depot needs to find a new CC partner, FAST, or loose more business. I will never EVER deal with anything or anybody if it... Read more

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  • Jul 21
  • Banks
  • Philadelphia, Pennsylvania
  • Citibank Expedia Credit Account
  • 20

I was buying airline tickets from philadelphia to Denver and was offered a $100 credit on my first statement if I opened a Citibank expedia credit account. I went for it, was approved and purchased my tickets using new credit account but when I got my first statement the credit was $50 not $100. When I called they said they will do an investigation to see if I am entitled to $100 because I had no... Read more

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  • Jul 03
  • Banks
  • Newark, California
  • Long Time Checking Account
  • 16

I am a dissatisfied long time checking account customer with Citibank and was not provided with a fair and satisfactory customer service as I was made to feel and take the lost of a $100.00 bill that was found to be counterfeit by another bank after I withdrawn some funds from Citibank and deposit the funds to my other account with another bank. I would like a Citigroup official to contact me... Read more

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  • Jun 09
  • Banks
  • Wealth Management Services
  • 9

I am a retired engineer and had a Citibank Wealth Management Account with Citibank in Singapore. I asked my Wealth Management Representative to recommend a restructuring of my account that was too heavily vested in stock funds. On May 8th 2013, according to a Citibank recommendation, I purchased "The Cooperative Bank Bonds" On May 10th, yes, 2 days later, the bonds were downgraded 4 notches and... Read more

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  • Jun 04
  • Banks
  • Minneapolis, Minnesota
  • Debit Card Account
  • 1
  • 1
  • 38

I got paid on Friday May 30th, 2014, my check was around $230 and I ended up going shopping for my last day of high school I spent about $100 and I bought myself a yearbook for $50 from my school (last year of high school I kinda need one lol) and then I worked the rest of the weekend so I had to buy food for lunch. By Saturday night I still had about $70 in my account and I didn't touch my money... Read more

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