1.6
  • Globality1 votes
  • Customer service1 votes
  • Disdain for middle class1 votes
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  • Jan 09
  • Banks
  • Dallas, Texas
  • Debit Card
  • 24
  • REVIEW RATING 3/5

My debit card wouldn't work Tuesday evening online or at a vendor. I called the number on the back of my card and was advised that for the fourth time this year my account being compromised. they offered to mail me a new debit card which i declined asking to close my account. i was told to go into a branch. i drove to the nearest branch, which is over 20 miles from my home. the teller AND... Read more

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  • Jan 06
  • Banks
  • Azle, Texas
  • Bank Account
  • 16
  • REVIEW RATING 3/5

SINCE DECEMBER 2012 THIS BUSINESSMAN HAS BEEN ATTEMPTING TO STOP CITIBANK FROM TRYING TO DESTROY THIS CITIZEN'S SMALL TEXAS BUSINESS. CITIBANK HAS BEEN DOING THIS BY MEANS OF DESTROYING PERSONAL/BUSINESS CREDIT NEEDED TO FUNCTION AND EXPAND. CITIBANK HAS BASED THEIR ATTEMPTED BUSINESS DESTRUCTION UPON A DELINQUENT ACCOUNT THAT THEY HAVE CONFESSED "IN WRITING" THAT THEY KNEW DID NOT BELONG TO THIS... Read more

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  • Dec 09, 2014
  • Banks
  • Rowland Heights, California
  • Checking Account
  • 51
  • REVIEW RATING 4/5

I am a banker with Chase and I take advantage of all the bank promotions. I got the checking account promotion from Citi in March, I opened the checking account, set up direct deposit, made online bill pay and link to my citi credit card. I called Citi in April and August, and got confirmed that I would get my bonus in September or October, but I did not get anything. I spent over 30 minutes... Read more

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  • Oct 10, 2014
  • Banks
  • Request Refund
  • 1
  • 1
  • 5
  • REVIEW RATING 4/5

Mr Alan Matchet sent me a letter saying that if my account is overpaid, they will at my request refund this amount to me. Turns out now he can not write me a cheque for more than $500. If you have an issue and wish ti take it up with him, call him on (02) 8225 1000 and ask for Mr Matchet, Head of Cards. Still waiting for him to call me back. Read more

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  • From mobile
  • Citibank
  • Oct 07, 2014
  • by anonymous
  • #543587

AssistantManager said she didn't have my email address to send an account alert even though I got 2 emails from citibank the same day regarding other matters. Not very diligent with very basic problems so I don't want to stick around to see how she would handle complicated problem Add comment

  • Oct 04, 2014
  • Banks
  • Hamilton, Ontario
  • Auto Loan Financing
  • 83
  • REVIEW RATING 4/5

Citibank there is just to much to say, I will sum it up in as few words as possible, if you have no other option then to do business with this company you should shoot yourself in the head...... 7 years of living ***, This is a real comment I am all done with them now but the agony they put me through was unbelievable. I agree with other writers Bankruptcy would have been an excellent way to get... Read more

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  • Sep 29, 2014
  • Advertisements and Cons
  • New York, New York
  • Checking Rewards
  • 42
  • REVIEW RATING 4/5

Signed up for a promo - they never gave the points they said they would. They constantly blamed me and transferred me around until they finally said I was right but never paid. The made me call back 20 or more times to get nowhere for something that would have cost them nothing. They have no respect or regard for their customers. Liars and crooks, thieves and *** artists. We would have been... Read more

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  • Sep 29, 2014
  • Banks
  • New York, New York
  • Citicard
  • 30
  • REVIEW RATING 5/5

I signed up for a Citi credit card under a promotion to earn bonus 'thankyou' points. I had to spend $1,500.00 in 3 months. I did this - but a merchant I made some purchases at did not post a few of the transactions until 1 day - ONE DAY - late. Because of this Citi will not give me the points. Repeatedly I have been told that they do not control the vendors posting of purchases (as if I do?)... Read more

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  • Sep 24, 2014
  • Banks
  • Bengaluru, Karnataka
  • Wire Transfer
  • 41
  • REVIEW RATING 4/5

I am going through the worst possible experience ever with Citibank India. I am running Pillar to Post since one month for a wire transfer that was done a month back! The money was received by citibank on August 29th and has not been remitted anywhere! I made a wire transfer of USD 637.10 from a etrade - a U.S. Bank on August 28th. On September 8th, when I contacted Citibank, the citiphone... Read more

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  • Sep 22, 2014
  • Banks
  • Late Payment Fee
  • 28
  • REVIEW RATING 3/5

Yup, you read that right! ONE LATE PAYMENT (was two days late due to a holiday) and I was charged a late fee of $35.00 and my interest rate wen up 18%!!! Can you believe that??? For a payment that was 2 days late on an account that I have been late on ONCE since opening over 5 years ago! Citibank SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i can not understand how they can get away with stuff like... Read more

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