Citibank Complaints and reviews

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  • 131 complaints
  • $245,376 claimed losses
  • $1,873 average
  • 6589 since Dec 12, 2007

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Main address: Citi Inquiries 78245 San Antonio TX
1-800-374-9700(Online Banking Support), ,
Citibank reviews, Citibank complaints, read Citibank reviews, find Citibank reviews, Citibank scam reports
  • 131 complaints
  • $245,376 claimed losses
  • $1,873 average
Had an experience with Citibank?
Submit review ›
131 reviews found
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  • Feb 14
  • Student Loan
  • 3

I've been paying ON TIME for years and they refuse to *** my cosigners on my student loans for my credit score (which is also good) falsely claiming I paid "late" once. I can't find this late payment they're lying about! They are rude, unprofessional, argumentative, and will NOT work with you on anything. I've had a break-in, was assaulted and they refused to delay or change my payment date... Read more

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  • Jan 24
  • Whitestone, New York
  • Atm Card
  • 12

Some criminal got a hold of my Citibank ATM card number and cloned it and used it to withdraw money from my account. I reported it to Citibank which immediately credited my account but then debited it right back after 2 days and said that they found against me because of my answers to the questions that they asked me.They asked me if I had my card with me and I answered honestly to that question... Read more

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  • Jan 02
  • New York City, New York
  • Bank Employee
  • 21

Citibank needs to address a problem in the City Hall branch involving a 'personal banker' who had no involvement with my business there on 12/31/13 but was nosy and decided to go into the back office, get on the telephone, and participate in a call I had made to Citibank reps about clearing a check I had deposited. This individual got on the phone, the call was about 8:50 a.m. and lasted almost... Read more

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  • Dec 30, 2013
  • Los Angeles, California
  • Home Mortgage
  • 2
  • 16

I was pre- approved for a program call home run mortgage with citi bank. I supplied my lender with the necessary conditions that were required. When I supplied my Tax forms from 2011/2012, I unintentionally supplied the drafts that were not submitted to the IRS which included the Schedule E of property I no longer owned. I immediately was denied based on this information and was not able to... Read more

Was this review helpful? 0 1

  • Dec 09, 2013
  • Claims Settlement
  • 2
  • 30

I've recently experienced a life changing medical condition. My income has gone from $6000/mo. to less than $1400. My medical bills/medication costs plus simply food and rent use every penny of that amount. I've lost my home, my truck, my jewelry, everything I can sell has been sold to pay for my health costs. Something that should not happen in this country. Until two years ago I've always... Read more

Was this review helpful? 0 0

  • Nov 16, 2013
  • Brooklyn, New York
  • Bank Policy
  • 1
  • 35

I want to complaint about the citibank branch located on kings highway and east 16 st. Brooklyn NY. The branch manager was really rude and discriminatory with her new policies. I went to cash a check and the new lady at the counter first asked for my ID as usual I gave her my driver's licensed and the girl asked for my social sequirity number (I also gave to her). Then she asked about opening an... Read more

Was this review helpful? 0 4

  • Oct 06, 2013
  • Credit Card Statement Balance
  • 1
  • 49

My credit card statement balance of $236.24 was due on 9/24/13. I lost track of days and paid the statement balance plus ALL unbilled charges in full on 9/25/13. Citibank charged $13.99 in interest (5.9% interest per month/ 71% per year) plus a $39 late charge. They lied and said the interest rate wasn't that high, but obviously they have never taken math in elementary school. I'm done with... Read more

Was this review helpful? 1 1

  • Sep 24, 2013
  • Citibank Checking Account
  • 2
  • 27

On Jan 9, 2012, I deposited $4715.42 total of 42 business checks to my Citibank account in the Citibank branch which locate at 6414 18th Ave. Brooklyn, New York. I have the receipt from that bank. They did not put this money into my account until on March 13, 2013 after I requested it. But Citibank removed $4715.42 from my account on April 25, 2013, and never notify me and no any explanation... Read more

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  • Aug 21, 2013
  • Citibank Credit Cards
  • 30

First off, I have paid my Citibank Credit Card ONTIME [if not early] and always WAY more than he minimum payment due; an recently started several new ventures, like a new job and starting a new business, so my credit cards have been getting maxed consistently, but I tend to pa off as much as I spend. Recently, I BORROWED $2000 from a friend to pay for an upcoming Psych Evaluation and thought "I... Read more

Was this review helpful? 0 4

  • Aug 13, 2013
  • Albany, New York
  • Customer Service
  • 20

received a italian pension check from Italy. I have personally spoke to maker of check, he assures me that i am entitled to this pension payment..This is going on since April 2013..Citibank refuses to honor check, will not give me reason why and will not attempt to find out why check is being returned. I called customer service to find out some info regarding payment of this check and they will... Read more

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