Citibank Complaints and Reviews

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Citibank
Main address: Citi Inquiries 78245 San Antonio TX
1-800-374-9700(Online Banking Support), , https://www.citibank.com/domain/contact/visitor_email/form.htm
  • 152+2 mobile complaints
  • $330K claimed losses
  • $2.1K average
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  • From mobile
  • Citibank
  • Oct 10
  • by anonymous
  • #544731

Mr Alan Matchet sent me a letter saying that if my account is overpaid, they will at my request refund this amount to me. Turns out now he can not write me a cheque for more than $500. If you have an issue and wish ti take it up with him, call him on (02) 8225 1000 and ask for Mr Matchet, Head of Cards. Still waiting for him to call me back. Add comment

  • From mobile
  • Citibank
  • Oct 07
  • by anonymous
  • #543587

AssistantManager said she didn't have my email address to send an account alert even though I got 2 emails from citibank the same day regarding other matters. Not very diligent with very basic problems so I don't want to stick around to see how she would handle complicated problem Add comment

  • Oct 04
  • Banks
  • Hamilton, Ontario
  • Auto Loan Financing
  • 50
  • REVIEW RATING 4/5

Citibank there is just to much to say, I will sum it up in as few words as possible, if you have no other option then to do business with this company you should shoot yourself in the head...... 7 years of living ***, This is a real comment I am all done with them now but the agony they put me through was unbelievable. I agree with other writers Bankruptcy would have been an excellent way to get... Read more

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  • Sep 29
  • Advertisements and Cons
  • New York, New York
  • Checking Rewards
  • 32
  • REVIEW RATING 4/5

Signed up for a promo - they never gave the points they said they would. They constantly blamed me and transferred me around until they finally said I was right but never paid. The made me call back 20 or more times to get nowhere for something that would have cost them nothing. They have no respect or regard for their customers. Liars and crooks, thieves and *** artists. We would have been... Read more

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  • Sep 29
  • Banks
  • New York, New York
  • Citicard
  • 21
  • REVIEW RATING 4/5

I signed up for a Citi credit card under a promotion to earn bonus 'thankyou' points. I had to spend $1,500.00 in 3 months. I did this - but a merchant I made some purchases at did not post a few of the transactions until 1 day - ONE DAY - late. Because of this Citi will not give me the points. Repeatedly I have been told that they do not control the vendors posting of purchases (as if I do?)... Read more

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  • Sep 24
  • Banks
  • Bengaluru, Karnataka
  • Wire Transfer
  • 26
  • REVIEW RATING 4/5

I am going through the worst possible experience ever with Citibank India. I am running Pillar to Post since one month for a wire transfer that was done a month back! The money was received by citibank on August 29th and has not been remitted anywhere! I made a wire transfer of USD 637.10 from a etrade - a U.S. Bank on August 28th. On September 8th, when I contacted Citibank, the citiphone... Read more

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  • Sep 22
  • Banks
  • Late Payment Fee
  • 17
  • REVIEW RATING 3/5

Yup, you read that right! ONE LATE PAYMENT (was two days late due to a holiday) and I was charged a late fee of $35.00 and my interest rate wen up 18%!!! Can you believe that??? For a payment that was 2 days late on an account that I have been late on ONCE since opening over 5 years ago! Citibank SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! i can not understand how they can get away with stuff like... Read more

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  • Sep 18
  • Banks
  • Orlando, Florida
  • Interest Fees
  • 25
  • REVIEW RATING 3/5

Was emailed a credit offer from Hilton Honors claiming I was a preferred customer. Applied w/ 0% for 18 months & no fees. I was prompted to call a 800# after filling out app. After verifying info they congratulated me on being excepted & told my card would arrive in 7-10 days. After returning from a trip I found my card in the mail. My 1st bill arrived a month later, $95 fee deductedfrom... Read more

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  • Sep 15
  • Banks
  • Monthly Fees
  • 2
  • 2
  • 17
  • REVIEW RATING 3/5

Each and every month I get hit with both monthly fees and non ATM charges. Which according to Citibank's checking policy if I maintain 15k are wavied. To date I have been charged $537.00. Each month I have to call and challenge this they credit me back my monthly fees but I just noticed the ATM fees have not been credited back. I have been talking to Citibank about this for over a year and... Read more

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  • Sep 13
  • Banks
  • East Brunswick, New Jersey
  • Closing Account
  • 1
  • 1
  • 67
  • REVIEW RATING 4/5

My family, citibank customers for 35 years, was handled in a disrespectful, unprofessional, and illegal manner. I attempted to close my mothers account when she passed in February 2014.. This money was needed for funeral expenses and other bills. I was told that a government lien was on the account and would not be payable. This was challenged that no monies were owed to the government and they... Read more

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