Citibank Complaints and Reviews

1.5
  • Globality1 votes
  • Customer service1 votes
  • Disdain for middle class1 votes
  • Customer sercive1 votes
Is this your company?
Please check our
business solutions
Submit review about this company 

  • Mar 01
  • Banks
  • Lahore, Punjab Province
  • Debit Card
  • 1
  • 1
  • 12
  • REVIEW RATING 5/5

I have been a Citibank customer for nearly 16 years, and yet have unfortunately had as many awful experiences as I have spent years with the bank. Most recently, my debit card has been completely blocked, not allowing me to access any money - at all - unless I report to some local branch in the United States, a very large obstacle for me as I currently am living in Pakistan. Let me begin... On... Read more

Was this review helpful? 0 0

  • Feb 25
  • Banks
  • New York, New York
  • Account Balance
  • 20
  • REVIEW RATING 4/5

On Friday 20 th of February 2015, I did transfer from checking account to savings. The transfer was done successful. About 1 hour later I check my account 0 balance and a teller withdraw, i called customer service, they had me on the phone for over a hour. The representative told me she was going to get a supervisor because i made it clear i did not withdraw any money from my account. This need... Read more

Was this review helpful? 0 0

  • Feb 24
  • Banks
  • Philadelphia, Pennsylvania
  • Account Security
  • 10
  • REVIEW RATING 4/5

fraudulent charges were made to my account in the dominican republic. I reported the charges immediately, sent numerous documents and was told I needed a receipt from the casino. I filed a appeal and asked to speak to the investigator assigned. never heard from anyone and recieved a letter saying I needed a receipt from the casino. I AM NOT A ROCKET SCIENTIST< BUT WHEN SOMEONE USES YOUR CARD... Read more

Was this review helpful? 0 0

I changed my checking account information for automatic withdrawls but Cutibank still charged me an NSF fee, lowered my available credit, raised my monthly pament and interest rate even though the payment wad made on time! Add comment

  • Jan 27
  • Credit Cards
  • Klamath River, California
  • Card Validity
  • 23
  • REVIEW RATING 4/5

I moved from So to No Cal, and it was similar to feeding their fraud department crack. In the past four months, everything comes up fraud. AT&T bill, Chevron Gas = twice, my truck's smog test, a storage box that I purchased, Raily's market, aka the Von's on No Cal, etc. Basically, anything other than Walmart or McDonalds, comes up fraud, and I find myself standing there as the card gets... Read more

Was this review helpful? 1 0

  • Jan 27
  • Banks
  • Los Angeles, California
  • Account Activation
  • 14
  • REVIEW RATING 4/5

I have had an account with Citibank for over 15 years – I was a CalFed customer but ShittyBank bought them out, so I stayed there – bad move. I am opening a coffee shop right across the street from the Citibank on sunset Blvd. in Los Angeles and since I have my personal accounts there and they are convenient I decided to open my business account there too. I gave them all the info they... Read more

Was this review helpful? 0 0

  • Jan 09
  • Banks
  • Dallas, Texas
  • Debit Card
  • 36
  • REVIEW RATING 3/5

My debit card wouldn't work Tuesday evening online or at a vendor. I called the number on the back of my card and was advised that for the fourth time this year my account being compromised. they offered to mail me a new debit card which i declined asking to close my account. i was told to go into a branch. i drove to the nearest branch, which is over 20 miles from my home. the teller AND... Read more

Was this review helpful? 1 1

  • Jan 06
  • Banks
  • Azle, Texas
  • Bank Account
  • 1
  • 1
  • 27
  • REVIEW RATING 4/5

SINCE DECEMBER 2012 THIS BUSINESSMAN HAS BEEN ATTEMPTING TO STOP CITIBANK FROM TRYING TO DESTROY THIS CITIZEN'S SMALL TEXAS BUSINESS. CITIBANK HAS BEEN DOING THIS BY MEANS OF DESTROYING PERSONAL/BUSINESS CREDIT NEEDED TO FUNCTION AND EXPAND. CITIBANK HAS BASED THEIR ATTEMPTED BUSINESS DESTRUCTION UPON A DELINQUENT ACCOUNT THAT THEY HAVE CONFESSED "IN WRITING" THAT THEY KNEW DID NOT BELONG TO THIS... Read more

Was this review helpful? 1 0

  • Dec 09, 2014
  • Banks
  • Rowland Heights, California
  • Checking Account
  • 64
  • REVIEW RATING 4/5

I am a banker with Chase and I take advantage of all the bank promotions. I got the checking account promotion from Citi in March, I opened the checking account, set up direct deposit, made online bill pay and link to my citi credit card. I called Citi in April and August, and got confirmed that I would get my bonus in September or October, but I did not get anything. I spent over 30 minutes... Read more

Was this review helpful? 0 1

  • Oct 10, 2014
  • Banks
  • Request Refund
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

Mr Alan Matchet sent me a letter saying that if my account is overpaid, they will at my request refund this amount to me. Turns out now he can not write me a cheque for more than $500. If you have an issue and wish ti take it up with him, call him on (02) 8225 1000 and ask for Mr Matchet, Head of Cards. Still waiting for him to call me back. Read more

Was this review helpful? 0 0

Had an experience with Citibank?

Write a review

More results for "citibank"

Tag Results

Company Results

Did not find what you were looking for?
 
×
You are reading about Citibank.
Filing a new complaint about
×