CitibankComplaints and Reviews

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  • Customers like
    • Globality 1
    • Politeness of staff 1
    • When they used to keep their word 1
  • Customers don't like
    • Disdain for middle class 4
    • Customer service 4
    • Unhelpfullness 3

Went to an ATM in Florida. It was a Citibank machine (not my bank). Going through the paces as I usually do and the machine asks if I want my balance. I say yes...because that's the only thing the machine asked before I plugged in the amount I wanted to withdraw. The machine simply printed out my balance and never asked what I wanted to withdraw. Then it asked me if I wanted another... Read more

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I go to my citibank to put money in, take money out, and sometimes, for the notary republic. I went to my branch in Fresh Meadows only to be told that the person who was a notary left, and that there was no one else who could do that job. What? A bank that supposedly offers great service, who holds my money can't afford to hire or replace a notary. Moreover, the manager was quite rude when I... Read more

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I applied for a loan on a home for which I am sole trustee, the trust is a revolvable trust , the assign loan agent @ citi bank pre approved based on the trust documents handed to him , he verified my fico score as 749 I have paid all my bills , of over 4000 in a life time maybe less than a dozen didn`t reach destination on time but were made good within days of notification.. I submitted teh... Read more

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I am very upset. Today I had the worst experience ever with citibank and I am amazed because I have been with them for years. I opened a business account om December 2nd, 2015 with $100. A few weeks later i get a letter saying my address needs to be updated by January 7th or the account would be closed. I went into the Irvine branch on Jamboree and gave my address for the update. On December... Read more

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  • From mobile
  • Citibank
  • Jan 25
  • #777082

They have cheated me and will not fix it. They are worse than any loan shark. They have lied to me and will not correct a problem. Add comment

This bank shouLD change their name from city bank to SHITTYBANK, because it suits them as their service. I went to Korea on December 2015, and on the 23rd I made a mistake in paying my credit card through mobile banking. the amount i should be paying was around Usd 150 (IDR 1,700,000) but i mistakenly paid around Usd 1,500 ( IDR 17,000,000) so i was abit panicked when i realized the mistake i... Read more

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  • From mobile
  • Citibank
  • Jan 20
  • #774653

I have had an account for over 20 years and it is time to find anothet bank. I am tired of the lack of communication from Citibank! One representative tells you one thing and the next day you get a completely different response from the next! They will put a hold on your account and not even inform you! Consumers beware, bank at your own risk!!! Add comment

  • From mobile
  • Citibank
  • Jan 18
  • #773294

I have credit cards with all Major banks and over the years I learnt signature card is the worst credit card I ever have. I'm going to close it soon. Add comment

I had been paying my loan diligently, and on time, for over seven years. I had paid OneMainFinancial over $24,000.00 dollars on the debt when my financial situation changed for the worse. I tried to negotiate the interest rate, but the greed of the corporation refuses to allow a loan restructuring to allow me to resolve the debt. I have paid OneMainFinancial over $32,000.00 to date, and still owe... Read more

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Resolved

Presently, I am very disappointed with the apparent lack of authority and control that Citibank's branch management and customer service personnel has over the functionality of their ATM equipment. Last year, due to an extremely high incidence of fraud in our city due to depositing of forged checks, Citibank began a policy of not making funds available on check deposits for a full... Read more

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