This is with a citi AMEX card, customer service said, when we make payments on the balances. Payments will be accounted for the monthly minimum first and the rest of the payments to the higher APR purchases. They confirmed this on the call as well, but when I got the monthly statement, it exactly turned to be the opposite. When I called the customer service team, asking for an explanation, they said, they cannot do anything, and asked me to keep paying the interest. I was totally pissed off as this was their fault completely, but they said,... Read more ›
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