Citibank Complaints and Reviews

Had an experience with Citibank?   Submit review ›
Citibank
Main address: Citi Inquiries 78245 San Antonio TX
1-800-374-9700(Online Banking Support), , https://www.citibank.com/domain/contact/visitor_email/form.htm
  • 147 complaints
  • $330K claimed losses
  • $2.2K average
  • Show More
Had an experience with Citibank?
Submit review › Submit review ›

     

  • 2 days ago
  • Banks
  • Orlando, Florida
  • Interest Fees
  • 11

Was emailed a credit offer from Hilton Honors claiming I was a preferred customer. Applied w/ 0% for 18 months & no fees. I was prompted to call a 800# after filling out app. After verifying info they congratulated me on being excepted & told my card would arrive in 7-10 days. After returning from a trip I found my card in the mail. My 1st bill arrived a month later, $95 fee deductedfrom... Read more

Was this review helpful? 0 0

     

  • Sep 15
  • Banks
  • Monthly Fees
  • 2
  • 2
  • 10

Each and every month I get hit with both monthly fees and non ATM charges. Which according to Citibank's checking policy if I maintain 15k are wavied. To date I have been charged $537.00. Each month I have to call and challenge this they credit me back my monthly fees but I just noticed the ATM fees have not been credited back. I have been talking to Citibank about this for over a year and... Read more

Was this review helpful? 0 0

     

  • Sep 13
  • Banks
  • East Brunswick, New Jersey
  • Closing Account
  • 1
  • 1
  • 32

My family, citibank customers for 35 years, was handled in a disrespectful, unprofessional, and illegal manner. I attempted to close my mothers account when she passed in February 2014.. This money was needed for funeral expenses and other bills. I was told that a government lien was on the account and would not be payable. This was challenged that no monies were owed to the government and they... Read more

Was this review helpful? 0 0

     

  • Sep 05
  • Banks
  • Insurance Refusal
  • 9

Citibank refuses to release insurance money to contractor for work done. The contractor has put a mechanics lien on my house. In addition to this grief my husband died shortly after the work was completed and Citibank on and off refuses to talk to me about the account even though I have provided them documentation to show that I am co-owner of our home. Every phone call I make another person asks... Read more

Was this review helpful? 0 0

     

  • Aug 24
  • Banks
  • Card Cancellation
  • 21

I had a citibank card with Home Depot a couple years ago. I cancelled it because they sent my bill out late by mail TWICE. As in when it arrived, it was already past due. Guess who got a late fee? So when I got my siding done through Sears, I put it on a Sears card without checking who the vendor was. Spoiler alert: I am stuck with Citibank again. So this time around, I received my first... Read more

Was this review helpful? 0 0

     

  • Aug 18
  • Banks
  • California, United States
  • Checking Account
  • 30

Being a loyal customer for 11 years, and no complaints until about a year ago. However, I was depositing some cash from my retail business and writing checks to vendors and to my business partner. I guess my totally innocent mistake was to write a couple checks over $10K each. The dumb computer program in their Texas "compliance" department immediately flagged me as a dangerous money launderer.... Read more

Was this review helpful? 1 0

     

  • Aug 04
  • Banks
  • Paid Account Charges
  • 32

My credit union paid off my account and the check was mailed two weeks before my due date. My husband also had the same thing happen to his account. His and my check were mailed the same day. Somehow they received his check but didn't get mine. They claim they did not receive my check until 4/22. It does not take a check 20 days to reach anyone within the US. They refuse to waive the late and... Read more

Was this review helpful? 0 0

     

  • Jul 29
  • Banks
  • Frozen Account
  • 2
  • 2
  • 38

I'am my moms P. O.A. and also e conservator in September 2013 i withdrew about 13,000 dollars on my moms behalf, she still had all her facilities . The bank called me and told me account was froze . I called the bank 2 weeks later and they said i could only take out money that was 4 her care i had no problem with that. I would bring them proof of what money withdrawn was for. I went to the same... Read more

Was this review helpful? 0 0

     

  • Jul 27
  • Banks
  • Sears Credit Card
  • 20

I've heard nothing good about Citibank and I can easily see why. I've been involved with them for five years for a Sears credit card, I've never missed a payment, nor been late. Had I known Citibank was in charge of the card, I'd likely never gotten it. Their payments have come at a time where they pulverize me on top of my other expenses due around the same time so I called two... Read more

Was this review helpful? 0 0

     

  • Jul 26
  • Banks
  • Credit Card
  • 1
  • 1
  • 26

I had almost 8K in credit on a home depot card, used it from time to time for home projects.. because I didn't use it for a while, they dropped it to $2500. I told them to give me 10K and 9% or shove the card up their a$$. The card is now covered with their own $hit. Home Depot needs to find a new CC partner, FAST, or loose more business. I will never EVER deal with anything or anybody if it... Read more

Was this review helpful? 0 0
 
×
You are reading about Citibank.
Filing a new complaint about
×